Operational Management
This course's first goal is to introduce students to the strategic and operational challenges that operations managers are confronted with and provide you with frameworks to critically understand and deal with those challenges. The second goal of this course is to introduce process analysis and improvement tools. We will utilize basic analysis techniques to study process capacity and bottlenecks, evaluate the impact of process variability, and explore the fundamental principles of inventory management. A process view of operations will be used to analyse different key operational dimensions such as capacity management, cycle time management, supply chain and logistics management, and quality management.
Operational Management
This course's first goal is to introduce students to the strategic and operational challenges that operations managers are confronted with and provide you with frameworks to critically understand and deal with those challenges. The second goal of this course is to introduce process analysis and improvement tools. We will utilize basic analysis techniques to study process capacity and bottlenecks, evaluate the impact of process variability, and explore the fundamental principles of inventory management. A process view of operations will be used to analyse different key operational dimensions such as capacity management, cycle time management, supply chain and logistics management, and quality management.
This course's first goal is to introduce students to the strategic and operational challenges that operations managers are confronted with and provide you with frameworks to critically understand and deal with those challenges. The second goal of this course is to introduce process analysis and improvement tools. We will utilize basic analysis techniques to study process capacity and bottlenecks, evaluate the impact of process variability, and explore the fundamental principles of inventory management. A process view of operations will be used to analyse different key operational dimensions such as capacity management, cycle time management, supply chain and logistics management, and quality management.

Jelmer Pier van der Gaast
Department of Management Science
Research area:Research Field:Warehousing, Urban Logistics, Queuing Theory, Stochastic Processes, Mathematical Optimization, and Software Development
Professor Profile:Dr. Jelmer Pier van der Gaast is an Assistant Professor of Management Science at the School of Management at Fudan University. He obtained his Ph.D. in Operations Research and Bachelor's and Master's degrees in Econometrics and Management Science from Erasmus University Rotterdam in the Netherlands.