"管理论坛"新增我院翟丽老师等人的《A Study of Critical Success Factors of Information System Projects in China》一文,请访问

Abstract

Although there are many studies in project management literature on factors that affect the success or failure of projects, few have focused specifically on Information System (IS) projects, especially in China. This research sets out to study the critical success factors (CSFs) of contemporary information system projects in China. This paper presents the results of a large-scale questionnaire survey conducted in the Mainland of China to collect empirical support for the set of CSFs postulated based on extensive literature review. The survey reported here has collected responses of 247 IS project practitioners from three different sample sources. The first is randomly selected from the telephone directory’s yellow pages; the second from class lists of part-time students in Master of Business Administration (MBA) and professional training courses in Shanghai; and the third from a web-based survey. The data collected were analyzed using the computer programs SPSS® and SAS®. The result largely supports the findings of similar previous studies done in the West. This China survey has identified a newly added factor, relationship management, which we believe is the manifestation of the unique characteristics of Chinese culture and management practice. Furthermore, differences are also identified and discussed in the CSFs of this study when compared with those from the USA and Canada.

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