Feng Tianjun
Professor/Assistant Dean
Management Science
Educational Background
Doctor Degree,Management,The University of California, Irvine, USA
Master Degree,Management Science & Engineering,Fudan University
Bachelor Degree,Management Science,Fudan University
Awards on Research
2018.10,The 14th Shanghai Award for Outstanding Achievements in Philosophy and Social Science,Second Prize,The Committee of Shanghai Award for Outstanding Achievements in Philosophy and Social Science
Awards on Teaching
Journal Papers
| 1. | Xuyan Xin, Jiayi Joey Yu, and Tianjun Feng. 2025. Gig or employee? Platform's joint staffing and pricing decisions under hybrid-staffing mode. Naval Research Logistics forthcoming 1-17.  |
| 2. | Shan Liu, Jiayi Joey Yu, and Tianjun Feng. 2025. The impact of green innovations on firm’s sustainable operations: Process innovation and recycling innovation. Omega 130 1-11. |
| 3. | Yinghao Zhang, Peiwen Yu, and Tianjun Feng. 2024. Full quantity or full credit? Choosing the right buyback policy for a behavioral retailer. Manufacturing & Service Operations Management 26(6) 2212-2230. |
| 4. | Seung Hwan Jung and Tianjun Feng. 2020. Government subsidies for green technology development under uncertainty. European Journal of Operational Research 286(2) 726-739. |
| 5. | Fuqiang Zhang, Xiaole Wu, Christopher S. Tang, Tianjun Feng, and Yue Dai. 2020. Evolution of operations management research: from managing flows to building capabilities. Production and Operations Management 29(10) 2219-2229. |
| 6. | Yue Dai, Tianjun Feng, Christopher S. Tang, Xiaole Wu, and Fuqiang Zhang. 2020. Twenty years in the making: The evolution of the journal of Manufacturing & Service Operations Management. Manufacturing & Service Operations Management 22(1) 1-10. |
| 7. | Tianjun Feng, Z. Justin Ren, and Fuqiang Zhang. 2019. Service outsourcing: capacity, quality and correlated costs. Production and Operations Manangement 28(3) 682-699. |
| 8. | Ehsan Bolandifar, Tianjun Feng, and Fuqiang Zhang. 2018. Simple contracts to assure supply under noncontractible capacity and asymmetric cost information. Manufacturing & Service Operations Management 20(2) 217-231. |
| 9. | Tianjun Feng and Yinghao Zhang. 2017. Modeling strategic behavior in the competitive newsvendor problem: An experimental investigation. Production and Operations Management 26(7) 1383-1398. |
| 10. | Qing Zhang, Zhizhou Xu, Tianjun Feng, and Jian Jiao. 2015. A dynamics to chastic frontier model to evaluate regional financial efficiency: Evidence from Chinese county-level panel data. European Journal of Operational Research 241(3) 907–916. |
| 11. | Tianjun Feng and Fuqiang Zhang. 2014. The impact of modular assembly on supply chain efficiency. Production and Operations Management 23(11) 1985-2001. |
| 12. | Qing Zhang, Lilin Chen, and Tianjun Feng. 2014. Mediation or moderation? The role of R&D investment in the relationship between corporate governance and firm performance: Empirical evidence from the Chinese IT Industry. Corporate Governance: An International Review 22(6) 501-517. |
| 13. | Jiangang Du, Xiucheng Fan, and Tianjun Feng. 2014. Group emotional contagion and complaint intentions in group service failure: The role of group size and group familiarity. Journal of Service Research 17(3) 326-338. |
| 14. | Tianjun Feng, L. Robin Keller, Ping Wu, and Yifan Xu. 2014. An empirical study of the toxic capsule crisis in China: Risk perceptions and behavioral responses. Risk Analysis 34(4) 698-710. |
| 15. | Yitong Wang, Tianjun Feng, and L. Robin Keller. 2013. A further exploration of the uncertainty effect. Journal of Risk and Uncertainty 47(3) 291-310. |
| 16. | Jiangang Du, Xiucheng Fan, and Tianjun Feng. 2011. Multiple emotional contagions in service encounters. Journal of the Academy of Marketing Science 39(3) 449-466. |
| 17. | Tianjun Feng, L. Robin Keller, and Xiaona Zheng. 2011. Decision making in the newsvendor problem: A cross-national laboratory study. Omega 39(1) 41-50. |
| 18. | Jiangang Du, Xiucheng Fan, and Tianjun Feng. 2010. An experimental investigation of the role of face in service failure and recovery encounters. Journal of Consumer Marketing 27(7) 584-593. |
| 19. | Tianjun Feng, L. Robin Keller, Liangyan Wang, Yitong Wang. 2010. Product Quality Risk Perceptions and Decisions: Contaminated Pet Food and Lead-Painted Toys. Risk Analysis 30(10) 1572-1589. |
| 20. | Tianjun Feng, L.Robin Keller, and Xiaona Zheng. 2008. Modeling multi-objective multi-stakeholder decisions: A case-exercise approach. INFORMS Transactions on Education 8(3) 103-114. |
| 21. | Jin Wang, Tianjun Feng. 2010. Research on Supply Chain Management in the Semiconductor Industry. Science and Technology Management Research (9) 1-3. (in Chinese) |
| 22. | Jiangang Du, Xiucheng Fan, Tianjun Feng. 2009. Customer Satisfaction Forming Mechanism in Service Industry in Relationship Marketing Paradigm. Chinese Journal of Management Vol.6(11) 1541-1547. (in Chinese) |
Research Projects
2022.01—2026.12, Principal Investigator, Digital Platform Model and Mechanism Design, National Natural Science Foundation of China
2020.01—2023.12, Member, Research on Precision Operations Management, National Natural Science Foundation of China
2018.10—2021.06, Principal Investigator, Supply Chain Innovation Based on Blockchain Technology, Shanghai Shuguang Project
2018.01—2021.12, Principal Investigator, Research on Frontier Issues in Behavioral Operations Management under the Competitive Environment, National Natural Science Foundation of China
2017.01—2018.12, Member, Data-driven Research on Supply Chain Management, National Natural Science Foundation of China
2015.11—2016.11, Principal Investigator, Data-driven Research on Business Analytics of the Automotive Industry, Shanghai Letdo Network Technology Co., Ltd.
2015.09—2016.03, Principal Investigator, Research on the Development Strategy of Shanghai Huadong Industrial Inc., Shanghai Huadong Industrial Inc.
2014.01—2017.12, Principal Investigator, Risk Perceptions and Behavioral Responses of PM2.5 Air Pollution, National Natural Science Foundation of China
2013.01—2017.12, Member, Research on Theories and Models of Service Value Co-creation from Customer Participation Perspective, Major Project of National Natural Science Foundation of China
2012.07—2013.06, Principal Investigator, A Theoretical and Empirical Study of Risk Perceptions and Responses of Genetically Modified Food in China, Shanghai Philosophy and Social Science Program
2011.09—2013.09, Principal Investigator, A Theoretical and Empirical Study of Risk Perceptions of Food Safety Crisis in China, Scientific Research Foundation for the Returned Overseas Chinese Scholars, State Education Ministry
2011.01—2013.12, Member, Simulation Based Risk Management and Portfolio Optimization, National Natural Science Foundation of China
2010.01—2011.12, Principal Investigator, Risk Perceptions and Responses of Food-safety Related Crises in China, PhD Foundation of Education Ministry
2010.01—2012.12, Member, A Study on Revenue Management with Multi-Period and Supply Chain, National Natural Science Foundation of China
2010.01—2012.12, Principal Investigator, A Theoretical Framework of Risk Perceptions on Food-safety Related Crises and Its Application in China, National Natural Science Foundation of China
Academic Posts
2014.06—,Member of Editorial Review Board,Journal of Service Research
2011.01—,Member of Editorial Board,Decision Analysis
2007.07—,Member of the Editorial Board,International Journal of Information and Decision Sciences
2007.07—,Member of the International Editorial Review Board,International Journal of Information Systems and Supply Chain Management
Academic Conferences
2010.11, INFORMS Annual Meeting, Austin, USA
2009.10, INFORMS Annual Meeting, San Diego, USA
2008.11, Society for Judgment and Decision Making, The 2008 29th Annual Conference, Chicago, USA
2008.10, INFORMS Annual Meeting, Washington DC, USA
2006.11, INFORMS Annual Meeting, Pittsburgh, USA
2005.11, INFORMS Annual Meeting, San Francisco, USA
2003.10, INFORMS Annual Meeting, Atlanta, USA
Case
Tianjun Feng，Chunyi Zhang，Yijia Shen, VOT International English, , 2016
Tianjun Feng，Xiaoqiang He，Jiahui Gu，Chunyi Zhang, Shanlue: Standardized Operation of Medicinal Food Catering, , 2016
Tianjun Feng，Jiani He，Chunyi Zhang, Mellower：A Specialty Coffee Brand from China, , 2016
Tianjun Feng，Chunyi Zhang，Lin Quan, ANE Logistics, , 2016
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