如何构筑更和谐的新型劳资关系

This workshop is organized by Executive Development Center, School of Management, Shanghai Fudan University and China Human Resources Management Research Institute. We are dedicated to provide the learning platform of information exchange and resource sharing for HR professionals and industry development .

Across China workers are suddenly resorting to group actions or strikes. In some cases, they take executives hostage to press for higher wages or to deal with actions they feel are unfair. As wages and costs grow and competition from other countries escalates, these pressure and resulting conflicts are bound to increase in number and intensity.
Through examination of the changing nature of the Chinese workplace, discussion on how managers around the world address these issues and hands-on negotiation training, you will develop a strategy and build capacity to manage conflicts in your enterprise efficiently and effectively for your company and workforce.
This full-day session will provide you with:

• An understanding of why conflicts are increasing and will continue to increase in number and intensity in Chinese workplaces

• Awareness of how such conflicts are managed by leading companies in China and other countries

• A model and set of practical strategies for applying these lessons from other companies and countries to your workplaces

• Hands-on skill development in basic conflict management tools through simulation exercises in negotiating, mediating, and resolving workplace disputes based on real cases that have occurred in China

• A blueprint for building and sustaining a positive workplace culture that resolves problems before they escalate into open conflicts

• An overview of the Transformation of American Industrial Relations and the Chinese Industrial Relations in Transition
  
  Course Outline:
  

• Discussion of the elements of an Integrated Conflict Management System with examples of its use in leading companies in China and around the world

• Outline of the step-by-step processes for identifying worker and management representatives, establishing procedures for negotiations, and conducting effective negotiations and conflict resolution processes

•  Strategies for building workplace culture of trust and mutual respect that reduces the likelihood of conflicts arising in the future

• Hands-on practices and experience in negotiations and mediation processes using cases from Chinese workplaces

• Discussion of the international norms and standards for workplace fairness now expected in China

• Ways to build high performance workplace culture and practices as found in leading companies around the world

  
  Who should attend?
  This program is intended for senior executives and company leaders responsible for the management of factory operations. It is also of great value to those in lower administrative positions who are the first line of defense in resolving workplace problems before they grow into large conflicts.

Thomas Kochan is the George Maverick Bunker Professor of Management, a Professor of Work and Employment Research and Engineering Systems, and the Co-Director of the MIT Sloan Institute for Work and Employment Research at the MIT Sloan School of Management. Kochan focuses on the need to update America’s work and employment policies, institutions, and practices to catch up with a changing workforce and economy. His recent work calls attention to the challenges facing working families in meeting their responsibilities at work, at home, and in their communities. Through empirical research, he demonstrates that fundamental changes in the quality of employee and labor-management relations are needed to address America’s critical problems in industries ranging from healthcare to airlines to manufacturing. His most recent book is entitled, Restoring the American Dream: A Working Families’ Agenda for America (MIT Press, September 2005). Kochan holds a BBA in personnel management as well as an MS and a PhD in industrial relations from the University of Wisconsin.

Arnold Zack is an Arbitrator and Mediator of over 5,000 Labor Management Disputes since 1957; President of the Asian Development Bank Administrative Tribunal; designer of employment dispute resolution systems; member of the Steering Committee for the Permanent Court of Arbitration in the Hague; occasional consultant for the governments of the United States (Department of State, Peace Corps, Department of Labor, Department of Commerce), Australia, Cambodia, Greece, Israel, Italy, Philippines, and South Africa, as well as the International Labor Organization, International Monetary Fund, InterAmerican Development Bank, and UN Development Program. He has also been a Member of Four Presidential Emergency Boards (chair of two). 

Xiaoyan Xie (Sharon) is an Assistant Professor of Department of Marketing at School of Management, Fudan University and currently serves as Academic Director of the Fudan-BI Norwegian Collaborated Undergraduate Program. Her teaching/research interests include Public Relations Management, Managerial Communication, Chinese Industrial Relations in Transition, Integrated Marketing Communications and Cross-cultural Communication and Management. She visited Sloan School of Management at MIT as a visiting scholar in year 2006 and year 2013 respectively for her two visiting scholarship programs. She teaches at the MBA level at the school of Management of Fudan (FDSM) and was Co-teacher for Fudan-BI Norwegian Business School MBA program on several management courses including HRM, Project Management and Corporate Social Responsibility.Registration:All registrations shall be made before the session.Admission is selective and the participants are eligible to attend the workshop without any tuition.Participants need to pay RMB 200 only for the AA Lunch Meal.Limited spaces are available and attendance will be given on a first-come, first-served basis.Please bring your business card upon check-in at the session.Payment Method: On site payment only. No receipt will be issued.

Cancellation Policy:
Cancellation: If you need to cancel your registration, please notify Joanna Bao at (86 21) 25011349 or email baowen@fudan.edu.cn by Tuesday, June 2, 2015.