迈阿密大学Parasuraman教授发表学术报告

时间：2009年6月4日（星期四）15:30-17:00

地点：史带楼504 

主持人：市场营销系 范秀成教授

主题：Reflections on Career, Publishing in Top-Tier Journals, and Contributing Significantly to a Field

演讲嘉宾：迈阿密大学 Professor A. Parasuraman

A Professor and Holder of the James W. McLamore Chair in Marketing and Vice Dean of Faculty at the School of Business, University of Miami. He teaches and does research in the areas of services marketing, service-quality measure?ment and improvement, and the role of technology in marketing to and serving customers. In 1988 Dr. Parasura?m?an was selected as one of the "Ten Most Influential Figures in Quality" by the editorial board of The Quality Review. In 1998 he received the AMA’s “Career Contributions to the Services Discipline Award”. He received the Academy of Marketing Science’s “Outstanding Marketing Educator Award” in 2001 and was designated as a “Distinguished Fellow” of the Academy in 2004.  He has also been named to the Chartered Institute of Marketing (U.K.)’s “Guru Gallery,” which profiles the 50 leading marketing thinkers worldwide. In 2008 the e-TQM College in Dubai established “The Parasuraman Research Grant on Service Quality,” an annual award to foster more scholarly research on service quality throughout the Middle East region. Dr. Parasuraman has served as editor of the Journal of the Academy of Marketing Science (1997-2000) and the Journal of Service Research (2005-2009). He also serves on the editorial review boards of ten journals.

备注：教师和博士生可参加学术报告会