Operational Management
This course's first goal is to introduce students to the strategic and operational challenges that operations managers are confronted with and provide you with frameworks to critically understand and deal with those challenges. The second goal of this course is to introduce process analysis and improvement tools. We will utilize basic analysis techniques to study process capacity and bottlenecks, evaluate the impact of process variability, and explore the fundamental principles of inventory management. A process view of operations will be used to analyse different key operational dimensions such as capacity management, cycle time management, supply chain and logistics management, and quality management.
Operational Management
This course's first goal is to introduce students to the strategic and operational challenges that operations managers are confronted with and provide you with frameworks to critically understand and deal with those challenges. The second goal of this course is to introduce process analysis and improvement tools. We will utilize basic analysis techniques to study process capacity and bottlenecks, evaluate the impact of process variability, and explore the fundamental principles of inventory management. A process view of operations will be used to analyse different key operational dimensions such as capacity management, cycle time management, supply chain and logistics management, and quality management.
This course's first goal is to introduce students to the strategic and operational challenges that operations managers are confronted with and provide you with frameworks to critically understand and deal with those challenges. The second goal of this course is to introduce process analysis and improvement tools. We will utilize basic analysis techniques to study process capacity and bottlenecks, evaluate the impact of process variability, and explore the fundamental principles of inventory management. A process view of operations will be used to analyse different key operational dimensions such as capacity management, cycle time management, supply chain and logistics management, and quality management.

Yue Dai
Department of Management Science
Professor Profile:Dr. Yue Dai is a professor at Fudan University, China. Her research interests include supply chain management and its interface with marketing. Her research has appeared in top journals such as Management Science, Marketing Science, Manufacturing & Service Operations Management, and Productions and Operations Management. She has received the Excellent Young Scholar Award from the National Natural Science Foundation of China, and her projects are supported by CAPS in the US and A*STAR in Singapore.
Research area:My research interests include supply chain management and its interface with marketing

Jelmer Pier van der Gaast
Department of Management Science
Professor Profile:Dr. Jelmer Pier van der Gaast is an Assistant Professor of Management Science at the School of Management at Fudan University. He obtained his Ph.D. in Operations Research and Bachelor's and Master's degrees in Econometrics and Management Science from Erasmus University Rotterdam in the Netherlands.
Research area:Research Field:Warehousing, Urban Logistics, Queuing Theory, Stochastic Processes, Mathematical Optimization, and Software Development